Shipping policy

Shipping Policy

Thank you for shopping at Bella Zoola. The following are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time
All orders are processed within 3-7 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you.

2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Standard Shipping:
United States (USA): 5-8 business days
Canada: 13-15 business days
Please note that deliveries outside of these regions may take longer.

3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Damages and Lost Packages
Bella Zoola is not liable for any products damaged or lost during shipping if the fault lies with the courier. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

5. Further Inquiries
If you have any questions about the shipping of your order, please contact us at bellazoola.store@gmail.com.